Things to do when a loss occurs:
- Make sure everyone is safe and prevent further damage.
- Obtain the names and addresses of all witnesses.
- Notify the appropriate authorities and obtain the report number.
- Photograph or videotape the scene if possible.
- Prepare an inventory of lost or damaged property.
When reporting a new loss, please provide the following information:
- Policy number
- Date of loss
- Facts surrounding the loss
- Driver, vehicle and witness information
- Police/fire department information
To report a new loss (24 hours/day) call 800.777.0078.
To report a glass loss (24 hours/day) call 800.452.7567.
If you have questions regarding coverage, please call 800.777.0078 during normal business hours (Monday through Friday, 7 a.m. to 5 p.m.).